Terms & Conditions

About Us

PJS Wholesale is owned and operated by PJS UK Ltd. PJS UK Ltd has been in operation since January 2003 (originally known as Peter Schofield Trading As Medieval Weaponry and more recently BearArm Ltd).

Our mission statement is simple; to supply high quality products at competitive prices to the UK market, with a focus on exemplary customer service.

If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:

PJS Wholesale
Voyager House
Duke Street
Shaw
OL2 8PA
United Kingdom

Phone: +44 (0)161 785 8073
Email: sales@blades.co.uk
VAT Registration Number: 867 0180 18
Company number: 06074488

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

Although due to the nature of the products we sell, we ask you to provide proof of your age before we can process your order. This can be done sending us a copy of your passport or driving licence. We will then store your proof so you will not have to resubmit it for future orders.

We accept all major credit/debit cards, Cash, Cheque, Postal Orders and Bank Transfers. Paying with your credit/debit card online is the easiest way to pay. If you do not wish to pay online, you may send your credit/debit card information via phone, fax or by post. If you want to pay using an alternative method, please place your order and we will contact you via email with further instructions.

If you are shopping from Europe, North America or anywhere else, we can give you an estimation of the cost in your local currency. Although your bank is responsible for the exchange rate on the day your order is processed.

We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If an item is out of stock, we will email you within 2 working days with a delivery schedule and you will be given the choice whether to place the item on back order, swap it for another item, or cancel your order.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we supply you with a delivery schedule. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Schedule

Our days of operation are Monday – Friday. If the item(s) you order are in stock, then your order will be processed on the day you place your order (if it’s a working day before the cut-off) or the next working day. For UK Mainland orders, delivery will take either one or two working days after processing (“Next 1-2 Working Day” service). As an example, if you order on a Sunday which is not a working day for us, you can expect your order to be delivered on either Tuesday or Wednesday, although circumstances out of our control may arise so we do not guarantee this. Non-UK Mainland and International orders vary and we let you know via email when to expect delivery.

We will be in touch with the delivery date and tracking information (where applicable) on the day your order is processed. If you supply us with a moblie phone number then we will also send you a text (UK customers only).

You must inform us within 10 days (from the date of despatch) if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security

All card payments are processed by our Payment Gateway which is PayPoint.net. PayPoint.net are PCI DSS Level 1 Compliant – the highest possible security standard.

Guarantee

Cold Steel products come with a 5 Year Guarantee for Fixed-Blade products and a 1 Year Guarantee for Folded-Blade Products.

Reaching Us

If you need to reach us, please email us via our contact form, alternatively, you can call us on +44 (0)161 785 8073 or write to us at:

PJS UK Ltd T/A BA Blades
Voyager House
Duke Street
Shaw
OL2 8PA
United Kingdom

Terms and Conditions last updated 28th October 2024.

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